How to request a new MSP Skill (90 seconds, no terminal)

You don’t see your PSA, RMM, backup, or M365 tool listed yet? Tell us. This is the fastest way to move a system up the roadmap and to get it co-built live in a Build Session.

No code experience required. No terminal. No GitHub-fu. If you can fill in a web form, you can do this.

What “filing an issue” actually means

A GitHub “issue” is just a public note on the project. Anyone can read it, anyone can vote (👍) it. We use the votes to rank what to build next. Filing one takes about a minute.

Step 1 - Make sure you have a GitHub account

If you’ve never used GitHub, you’ll need a free account. Sign up at github.com →

You can use any email. There’s nothing to install - it’s just a website login. (If you’d rather a teammate file the issue for you, that works too; the votes count the same.)

Step 2 - Open the request form

Click here to open the skill-request form →

The form will ask:

System / vendor name (the product you want a Skill for - e.g. “Autotask”, “NinjaOne”, “Datto BCDR”)
Category (PSA, RMM, Backup, Security, M365, Other)
One question you’d ask the AI if this Skill existed (e.g. “Which clients have open tickets older than 30 days?”)
Link to the vendor’s API docs, if you know it - or just write “I don’t know,” that’s fine
MSP size (number of techs / clients) - helps us prioritize
Would you join a Build Session for this? - yes/no

That’s it. Click Submit new issue at the bottom.

Step 3 - What happens next

You’ll see your issue on the public list. Other MSPs can vote on it.
We comment within a few days with one of three responses:
- “Already on the roadmap - here’s the ETA.”
- “We need more votes - share with one MSP friend who’d want this.”
- “Bring it to next Thursday’s Build Session and we’ll co-build it live.”
If it gets enough demand, it goes into the queue. The Servosity skill in this repo got built that way.

Step 4 - Boost the signal (optional)

If you want this Skill built faster:

Vote on related issues with the 👍 reaction at the top of any issue (not a comment - the 👍 above the title). Issues with more 👍s move up.
Share the issue URL with one MSP friend who’d want the same Skill. One additional vote moves your issue notably up the list.
Join a Build Session at compoundingteams.com/build-sessions - bring your tenant, your questions, and we co-build with the cohort.

I have a question, not a Skill request

That’s fine too - open a regular issue at github.com/servosity/msp-skills/issues and skip the “skill-request” template. Or email a Build Session host directly via compoundingteams.com.

Last updated: 2026-05-28.